Three pillars run everything after the sale — the health of every customer, the revenue riding on them, and the Copilot that does the busywork. Teleria, Pallas and Argo build on this core.
Usage, sentiment, sponsor activity and support signals roll into one live health score. When an account drifts, the risk surfaces weeks before the churn call — with a save play drafted and waiting.
Weighted from real signals, tuned to your book — not a gut-feel color.
Dollar-weighted risk across the book, so triage starts with what's at stake.
Drops below threshold trigger playbooks — owner, steps, exec touch.
Every renewal carries a readiness score, a forecast and a playbook. Expansion signals surface while there's still time to act on them — and the whole book rolls up into a forecast you can defend.
Blockers, sentiment and open work scored against the clock.
Seat growth, usage spikes and champion moves flagged as pipeline.
Roll-ups built from account evidence, not hallway optimism.
Copilot reads the whole account — health, renewal, tickets, rooms — and drafts the work: save-play emails, renewal plans, QBR decks. Every claim cited, every action previewed, permissioned and logged.
Answers cite the accounts, tickets and threads they read.
Previewed and permissioned — approve, edit, or automate.
Request access and put health, revenue and Copilot under every account — then add Teleria, Pallas and Argo as you grow.
